Critical Water Supply Alert

In response to the request to limit non-essential usage, we have closed all arenas and pools until end of day July 1. We ask that facility and program users limit shower usage, in line with the guidance provided by the City of Calgary. 

Pools and arenas will remain closed until end of day July 1, including hot tubs, steam rooms, and all aquatic amenities. Showers are not closed, but we encourage limited use. Towel service is not available at facilities with Plus Locker Rooms. All other program areas and facilities remain open, and potable water and drinking fountains remain available at all locations, including all childcare centres.  

Swim lessons are cancelled for the remainder of the spring session (June 23) as are all aquatic fitness classes. Credits will be automatically applied to those affected.  

Summer programs have not been canceled and are set to begin on July 2.    

Please know we are monitoring the situation closely. YMCA Calgary is committed to being a neighbour you can count on, and that means we are following City of Calgary recommendations and will ensure a responsible reopening of our pools and ice rinks.  

We will update you if there are any changes to our reopening schedule. If you are registered for swim lessons, you will also receive an email from our Aquatics teams with more details.  

Final assessments will be completed based on skill progression demonstrated in swimming classes prior to the June 6th pool closures. Complete report cards will be available online on SwimGen, indicating which class the swimmer should be registered in next, based on this progress.

Any outstanding report cards will be available before Saturday, June 22.

Credits will be issued for all cancelled classes.  The process of issuing credits for each impacted individual and family is currently underway.  We appreciate your patience as we work to accurately process credits across the many branches and lessons impacted. 

All Summer Camps (starting July 2) will continue as planned. This includes swim camps, skate camps, and swimming activities as part of day camp programming. Camp Chief Hector YMCA is not impacted by this situation and uses a local water source. YMCA Camp Riveredge remains open for programming and has a drinking water supply available to users.

We have been in contact with all user groups to notify them that the arena and pools remain closed. Please contact your user group directly. Other facility rentals remain unchanged.

Our teams are working hard to limit all non-essential water usage, including cancelling any irrigation, delaying non-essential maintenance projects, taking steam and ice plants offline, and delaying scheduled pool backwashes.